October 25, 2021

Patrick’s Pet Care Announced as an IBPSA Pet Care Business Excellence Award Winner

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Washington, DC—October 25, 2021—Patrick’s Pet Care was named the winner for the IBPSA Pet Care Business Excellence Multiple Facilities Award. The awards, nicknamed the Ibbys, were established by the International Boarding & Pet Services Association (IBPSA) to honor those businesses raising the bar for professionalism and success in the pet care services industry. Chosen out of more than 700 members across 10 countries, the 2021 award recipients were determined based on a nomination and independent selection committee process. The winners were announced during a special presentation at the IBPSA Flow Business Conference on September 21, 2021, at the Rosen Shingle Creek Resort in Orlando, Florida. 

“As the pet care industry continues to explode and competition increases, it’s important to recognize those professionals who are setting themselves apart from the crowd,” said Carmen Rustenbeck, IBPSA’s founder and CEO. “Pet owners should have a gold standard to look to when choosing a pet care provider and Patrick’s Pet Care is helping set that standard.”

To meet the initial threshold for a nomination, pet care providers must have been in business for at least three years and a current member of IBPSA for at least six months. Next, nominees were required to submit information reflecting their financial growth in the past year, company description and vision, and company culture. Nominees were also required to provide information on how the business excels in animal welfare along with details on education and certifications completed by the business owners and employees. 

“This recognition means a lot to us,” says Patrick Flynn, Patrick’s Pet Care’s founder. “Our team has an extraordinary work ethic and commitment to our programs. It’s great to know that a highly professional organization like IBPSA recognizes all they bring to the science-based, fear-free, force-free standard of care we strive to provide every day.”

Patrick’s Pet Care is a mission-driven, women-managed, gay-owned small business that celebrates diversity, pays a living wage, and only uses pain-free, force-free, and fear-free practices in our care of your dog(s).


The International Boarding & Pet Services Association was established to foster and support the pet care services industry and its members including the owners and managers of pet boarding and daycare facilities, veterinarians, pet sitters, dog walkers, dog trainers, and holistic pet care providers. The association provides education, certifications, resources, products, information, and legislative support to help its members succeed. As part of its commitment to education and the business of pet care, IBPSA holds an annual conference with speakers, sessions, and exhibitors dedicated to helping pet care professionals grow their business, plan for the future, and maintain personal balance. For more information on IBPSA, visit 



Megan Flynn, 202-681-0281, [email protected]

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